Contact

Online Counselling Ireland
The Warehouse
10 Coke Lane
Smithfield
Dublin 7
Ireland

Queries and feedback can be sent to training@onlinecounselling.ie.

Module 1	Introduction	+
Unit 1	Introduction
Module 2	Safety	+
Unit 1	Key safety elements of working online
Unit 2	Identifying unsuitable clients
Unit 3	Setting safe expectations
Unit 4	Contracting, disclaimer and intake assessment forms
Unit 5	Example Enquiry I
Unit 6	Example Enquiry II
Unit 7	Example enquiry III
Module 3	Ethics	+
Unit 1	Established ethical guidelines
Unit 2	Informed consent
Unit 3	Confidentiality
Unit 4	Counsellor privacy
Unit 5	Risks and Safeguards
Module 4	Technology	+
Unit 1	System overview
Unit 2	The online counselling process
Unit 3	Video counselling
Unit 4	Synchronous text chat
Unit 5	Intake form
Unit 6	Evaluation form
Unit 7	Payment
Module 5	Practical Techniques	+
Unit 1	Building a safe relationship online
Unit 2	Synchronous and Asynchronous Counselling
Unit 3	Technical standards and conditions
Unit 4	Forming an image of each other
Unit 5	Guiding the work
Unit 6	Managing misunderstandings or conflict
Unit 7	Managing ending the process
Module 6	Language Techniques	+
Unit 1	Paraphrasing and echoing the client
Unit 2	Asking and answering questions online
Unit 3	Greetings and signing off
Unit 4	Fonts, writing style, textspeak and emoticons

Introduction to Online Counselling